VENORTHALIS Returns Policy

At VENORTHALIS, we strive to ensure complete customer satisfaction with every purchase. If you are not entirely satisfied with your purchase, our returns policy provides detailed instructions on how you can return items.

Eligibility for Returns

• Items must be returned within 30 days from the date of receipt.
• Products must be unused, unwashed, and in the original packaging with tags intact.
• Sale items and gift cards are non-returnable.

Return Process

1. Contact our customer service team at support@venorthalis.com to initiate a return.
2. Include your order number, the item(s) you wish to return, and the reason for return.
3. Once approved, ship the item(s) back to us using a trackable delivery service.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchanges

If you wish to exchange an item for a different size or color, please contact our customer service at support@venorthalis.com. Exchanges are subject to product availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photographic evidence, and we will arrange for a replacement or refund.

Contact Us

If you have any questions about our Returns Policy, please contact us at:

VENORTHALIS Customer Service
Email: support@venorthalis.com
Phone: +1 (555) 123-4567

We appreciate your business and are committed to providing the best customer service experience. Thank you for choosing VENORTHALIS!